Overview:
– Join one of the foremost travel companies in the United States. The company seeks a dynamic Bilingual Travel Consultant proficient in Japanese and English.
– This position is fully remote, allowing you to excel from anywhere.
Responsibilities:
– Craft unforgettable travel experiences for both domestic and international clientele, covering everything from optional tours to airfare, car rentals, hotel accommodations, and even Amtrak journeys.
– Navigate price quotes, fare quotes, and ticketing procedures, and manage exchanges, voids, and refunds with finesse.
– Develop innovative marketing strategies, including planning seminars and promotional events.
– Familiarize yourself with and communicate Japanese immigration regulations to clients with clarity and confidence.
– Embrace a customer-centric approach, delivering exceptional service and embodying a hospitality mindset.
– Thrive in client interactions, whether over the phone or through email, with your stellar communication skills.
Requirements:
– 2-3 years of hands-on experience with SABRE or other Global Distribution Systems (GDS).
– Fluent in Japanese and English, with a strong command of written and spoken communication.
– Hold legal working status in the U.S.
Location:
– Remote work, regardless of your location within the U.S.
– Hybrid work is also available. (New York, NY; Torrance, CA; San Francisco, CA; or Honolulu, HI offices.)
Work Schedule:
– Monday through Friday
– (PT or ET) 8:45 am – 5:30 pm
– Weekend and shift-based work may occasionally be required.